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	<title>BSS Open Forum Feeds</title>
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	<link>http://forum.benchmarksixsigma.com</link>
	<pubDate>Wed, 22 Feb 2012 06:01:00 +0000</pubDate>
	<ttl>10</ttl>
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		<title><![CDATA[What Is The Difference Between Green Belt &#38; Black Belt]]></title>
		<link>http://forum.benchmarksixsigma.com/topic/698-what-is-the-difference-between-green-belt-black-belt/</link>
		<description><![CDATA[Six Sigma has a hierarchical structure similar to Martial arts. There are white belts, green belts, black belts, and master black belts.<br />
 <br />
The white belts go through a very high level overview training about Six Sigma (typically 4 hours) so they understand some basic terminology about Six Sigma. All employees in the company are usually trained as white belts. White belts may help Green Belts or Black Belts with some data collection etc.<br />
 <br />
The next level is the Green Belts who go through the Six Sigma training at the next level of details. Green Belts may go through few days to up to two weeks worth of Six Sigma training. Green Belts are expected to work on projects within their own functional areas. Green Belts are usually not exposed to advanced Six Sigma concepts, so they are not equipped to solve really tough problems.<br />
 <br />
The third level is Black Belts who go through a more detailed version of the Six Sigma training. The typical duration of training varies from a week to four weeks worth of training. Black Belts are expected to work on more complex cross-functional projects that are strategically important for the company.<br />
 <br />
Finally, the last level is the Master Black Belts. The Master Black Belts are responsible for coaching and training Green Belts and Black Belts. They may also work on large company wide projects.<br />
 <br />
Sometimes people ask us if there is any minimum financial benefits that Green Belt and Black Belt projects need to deliver. There is no hard and fast rule about minimum savings that these projects need to deliver. The amount of benefits will also depend on the size of the company turnover, number of employees, opportunities for improvements etc. Some companies may have a target for Green Belt and Black Belt savings - but these are usually applied as an average across several projects rather than for individual projects.]]></description>
		<pubDate>Wed, 22 Feb 2012 06:01:00 +0000</pubDate>
		<guid>http://forum.benchmarksixsigma.com/topic/698-what-is-the-difference-between-green-belt-black-belt/</guid>
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		<title><![CDATA['leadership' - I Have Heard This Word]]></title>
		<link>http://forum.benchmarksixsigma.com/topic/11366-leadership-i-have-heard-this-word/</link>
		<description><![CDATA[I have always been terribly confused about the definition, the philosophy and core meaning of LEADERSHIP.  <ul class='bbc'><li>Is Leadership about the expansive discourse? Is it 7, 14, 10, 99 habits, ways, &#8230; of doing something?<br /></li><li>Is it the proprietary skill of the CXOs, self-described social ecologist or authors of best sellers?<br /></li><li>Why is it considered axiomatic that leadership is for the extraordinary?<br /></li><li>Why do we want to forfeit the opportunity to be leaders or recognize leaders amongst us?</li></ul><p class='bbc_center'><span style='color: #008000'><strong class='bbc'>Drew Dudley in this engaging video makes a noteworthy effort to define leadership</strong></span></p><p class='bbc_center'><a href='http://www.ted.com/talks/drew_dudley_everyday_leadership.html' class='bbc_url' title='External link' rel='nofollow external'>http://www.ted.com/t...leadership.html</a></p><p class='bbc_left'>Regards,</p><p class='bbc_left'>shantanu kumar<br />
 </p>]]></description>
		<pubDate>Mon, 20 Feb 2012 06:18:28 +0000</pubDate>
		<guid>http://forum.benchmarksixsigma.com/topic/11366-leadership-i-have-heard-this-word/</guid>
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		<title><![CDATA[Looking For Manager Quality - F&#38;a Vertical]]></title>
		<link>http://forum.benchmarksixsigma.com/topic/11182-looking-for-manager-quality-fa-vertical/</link>
		<description><![CDATA[Hi All,<br />
 <br />
Urgently Looking for Assistant Manager / Manager Quality (F&A Vertical) for our BPO client in Chennai.<br />
 <br />
Candidates with 4yrs + into Quality particularly into F&A domain. Should be a Certified Black Belt professional. Also should have prior experience in O2C, P2P, R2R operations.<br />
 <br />
Interested ? Please mail your profiles @ arunbg@vertxsolutions.net.<br />
 <br />
Thanks,<br />
Arun Gajapathy]]></description>
		<pubDate>Fri, 17 Feb 2012 10:50:14 +0000</pubDate>
		<guid>http://forum.benchmarksixsigma.com/topic/11182-looking-for-manager-quality-fa-vertical/</guid>
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		<title>Six Sigma For Hr Professionals</title>
		<link>http://forum.benchmarksixsigma.com/topic/696-six-sigma-for-hr-professionals/</link>
		<description><![CDATA[<strong class='bbc'>Example Six Sigma projects in HR</strong><br />
 <br />
In HR, the following types of projects are commonly carried out. The list only shows examples and is by no means exhaustive.<br />
 <ul class='bbc'><li>Reduce the time required to hire an employee<br /></li><li>Improve employee on-boarding and orientation processes<br /></li><li>Reduce expenditures for Recruitment<br /></li><li>Improve timeliness and the value of employee performance reviews<br /></li><li>Reduce absenteeism<br /></li><li>Improve training efficiency<br /></li><li>Improve employee satisfaction<br /></li><li>Identify and correct retention issues<br /></li><li>Reduce Incentive Compensation errors<br /></li><li>Eliminate Overpayments to Terminated Salaried Employees<br /></li><li>Improving grievance handling process.<br /></li><li>Consolidation of employee information databases<br /></li><li>Integration of multiple payroll systems for remote locations<br /></li><li>Increase job posting hit rate<br /></li><li>Design of job posting templates for recruiters<br /></li><li>Increase retention using exit interview information</li></ul>
Benchmark Six Sigma has had participation in training programs from HR functions of leading organizations.<br />
 <br />
<a href='http://forum.benchmarksixsigma.com/page/index.html/_/articles/lean-six-sigma-for-hr-professionals-r19' class='bbc_url' title=''>This post has been promoted to an article</a>]]></description>
		<pubDate>Wed, 15 Feb 2012 12:32:34 +0000</pubDate>
		<guid>http://forum.benchmarksixsigma.com/topic/696-six-sigma-for-hr-professionals/</guid>
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		<title>How To Map The Six Sigma Strategy</title>
		<link>http://forum.benchmarksixsigma.com/topic/10804-how-to-map-the-six-sigma-strategy/</link>
		<description><![CDATA[Hi... I need some direction on how to map the stragtegis used in Six sigma to study a phenomenon. Essentially, what should be the checkpoints? Say for example a typical scientific research will include  literature review, looking for gaps in the study, suggesting alternatives to fill the gap, validating the same with simulated or real data, reporting the findings. Can this be mapped on to the DMAIC process. What could be the similarities and differences in the two approach.<br />
 <br />
Help is appreciated!<br />
Thanks<br />
Seena Biju<br />
UAE]]></description>
		<pubDate>Tue, 14 Feb 2012 12:19:22 +0000</pubDate>
		<guid>http://forum.benchmarksixsigma.com/topic/10804-how-to-map-the-six-sigma-strategy/</guid>
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		<title>Accounts Receivable Management For Emergency Medical Services</title>
		<link>http://forum.benchmarksixsigma.com/topic/5748-accounts-receivable-management-for-emergency-medical-services/</link>
		<description><![CDATA[Dear All,<br />
<br />
I am working for a Health care BPO. One of our USA client has approached us for resolving their Accounts Receivable problems. Their A/R has piled up from 30 days during 2010 to 70 days during 2011. Also their bad debts/write offs has grown from 12% of charges billed to 26% of charges billed.<br />
<br />
The constraints are as follows:<br />
<br />
They are a group of hospitals, registered providers of Emergency Medical Services. They cannot deny treatment based on capacity of payment of patients because under EMTALA (Emergency Medical Treatment and Active Labor Act of 1986) they are not supposed to do so until the patient is out of danger, in other words stabilizes. Invariably the bad debts are from patients who are uninsured.<br />
<br />
Our client wants to to reduce the bad debts to less than 10% and A/R days to less than 30 days.<br />
<br />
Can anyone help me to design a six sigma model to solve this problem.<br />
<br />
Regards,<br />
Venkatesan Devarajan.]]></description>
		<pubDate>Tue, 14 Feb 2012 10:03:50 +0000</pubDate>
		<guid>http://forum.benchmarksixsigma.com/topic/5748-accounts-receivable-management-for-emergency-medical-services/</guid>
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		<title>Six Sigma Projects In Healthcare Bpo</title>
		<link>http://forum.benchmarksixsigma.com/topic/1267-six-sigma-projects-in-healthcare-bpo/</link>
		<description><![CDATA[Hi,<br />
 <br />
	In a healthcare BPO, the following are the main processes;<br />
 <br />
1. Accounts Receiveables<br />
2. Coding<br />
3. Charge Entry<br />
4. Cash Posting<br />
5. Credentialling<br />
6. Lead Generation<br />
 <br />
    Since I am new to Six Sigma, I will be of great help if some one can provide me sample topics or case studies in the above mentioned areas to drive six sigma in my organisation.<br />
 <br />
 <br />
Thanks<br />
 <br />
Arun]]></description>
		<pubDate>Mon, 13 Feb 2012 14:08:59 +0000</pubDate>
		<guid>http://forum.benchmarksixsigma.com/topic/1267-six-sigma-projects-in-healthcare-bpo/</guid>
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	<item>
		<title>Let Us Play A Game.</title>
		<link>http://forum.benchmarksixsigma.com/topic/1055-let-us-play-a-game/</link>
		<description><![CDATA[What I know about Six Sigma is that it follows DMAIC process.<br />
 <br />
Services are intangible and cannot be measured. Someone please tell me - How analyze phase works for services? How control charts / other tools help in this process?]]></description>
		<pubDate>Mon, 13 Feb 2012 13:58:41 +0000</pubDate>
		<guid>http://forum.benchmarksixsigma.com/topic/1055-let-us-play-a-game/</guid>
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	<item>
		<title>Logistic Regression</title>
		<link>http://forum.benchmarksixsigma.com/topic/10701-logistic-regression/</link>
		<description><![CDATA[<span style='font-family: arial,helvetica,sans-serif'><span style='font-family: Calibri'><span style='font-size: 10px;'><span style='color: #000000'>Hi,</span></span></span></span><br />
 <br />
<span style='font-family: arial,helvetica,sans-serif'><span style='font-family: Calibri'><span style='font-size: 10px;'><span style='color: #000000'>Here is a quick query....</span></span></span></span><br />
 <br />
<span style='font-family: arial,helvetica,sans-serif'><span style='font-family: Calibri'><span style='font-size: 10px;'><span style='color: #000000'>If for a Logistic Regression Test, the Whole Model Test is significant (p&lt;0.05) and the Lack of Fit test is also significant (p&lt;0.05), with just one parameter, what should be our interpretation and next steps. I was using the test to validate one of the Xs.</span></span></span></span><br />
 <br />
 <br />
 <br />
 <br />
 <br />
<span style='font-family: arial,helvetica,sans-serif'><span style='font-family: Calibri'><span style='font-size: 10px;'><span style='color: #000000'>Nirankar</span></span></span></span>]]></description>
		<pubDate>Mon, 13 Feb 2012 12:13:27 +0000</pubDate>
		<guid>http://forum.benchmarksixsigma.com/topic/10701-logistic-regression/</guid>
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		<title>Is Six Sigma Being Applied In Industry Or Specialization Of My Choice?</title>
		<link>http://forum.benchmarksixsigma.com/topic/618-is-six-sigma-being-applied-in-industry-or-specialization-of-my-choice/</link>
		<description><![CDATA[Have a look at the links below to view topics of your interest. You can participate in any of these discussions. If you do not find the topic that you were looking for, please feel free to start a new topic on the community.<br />
 <br />
Best Regards,<br />
VK]]></description>
		<pubDate>Wed, 08 Feb 2012 16:42:41 +0000</pubDate>
		<guid>http://forum.benchmarksixsigma.com/topic/618-is-six-sigma-being-applied-in-industry-or-specialization-of-my-choice/</guid>
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